Effective 4/1/2020, the Augusta Housing Authority will move to complete urgent and emergency work orders only (see definitions below) when it comes to terms of working inside an occupied unit. All work orders in exterior/grounds/common areas will continue as normal.
Emergency Work Orders:
An Emergency issue is one that, if not dealt with promptly, could cause injury, loss of life, threaten health or cause serious property damage. Examples of such issues are: Leaking or broken gas lines, fires,
loss of all power, broken water lines, exposed electrical lines, loose ceilings, no heat (when the outdoor temperature is below 40-degrees F), no air conditioning (in elderly housing when the outdoor temperature exceeds 80-degrees F), elderly lockouts, broken exterior door locks or other conditions that might cause harm to the resident or others or damage to property. Emergency work will be abated immediately or, if that’s not possible, within 24-hours.
Urgent Work Orders:
An Urgent issue is one that would create a major inconvenience for residents, but which is not life-threatening and will not cause serious property damage. Examples of such issues are: Sink or toilet stoppage, family lockouts, no hot water or a refrigerator not cooling. Urgent work will be completed within 48-hours.
The health and well-being of residents, staff, and visitors is a top priority for the Augusta Housing Authority. Please refer to the information and resources below to maintain your health and the health of those around you.
In the interest of public health, the Augusta Housing Authority (AHA) is closing its lobbies to the public effective immediately and until further notice.
Only those with Scheduled appointments will be seen.
AHA is open for business via phone and email. Please contact your AHA point of contact for more information.
Please use the mail slots at the offices to drop off paperwork or documentation.
We will continue to adhere to our main goal of assisting low-income families through housing. In doing this, we will be mindful of the CDC guidance in social distancing as well.
AHA Contact Information
Reid Building Administrative Offices
706-724-5466 – firstname.lastname@example.org
Section 8 Department
706-724-5466 – email@example.com
Public Housing Department
706-724-5466 – firstname.lastname@example.org
Modernization and Development Department
706-724-5466 – email@example.com
706-724-5466 – firstname.lastname@example.org
706-724-5466 – email@example.com
Oak Pointe Office
Allen Homes Office
M.M. Scott Office
Olmsted Homes Office
Peabody Apartments Office
Ervin Towers Office
Hal Powell Apartments Office
Dogwood Terrace Office
Jennings Homes Office
Barton Village Office
Overlook Apartments Office