Text Message Notifications – Privacy Policy
The Housing Authority of the City of Augusta (“we,” “our,” or “the Authority”) respects your privacy. This policy explains how we collect, use, and protect the information you provide when you sign up to receive text message notifications.
1. Information We Collect
When you enroll in text message notifications, we may collect:
- Your name
- Your mobile phone number
- Your preferred communication preferences
No other personal information is collected for this service.
2. How We Use Your Information
We use your mobile number only to send important notifications related to:
- Housing applications
- Waiting list updates
- Appointment reminders
- Maintenance or inspection notices
- Emergency alerts
- Other housing-related communications
We will not use your number for marketing or unrelated purposes.
3. Sharing Your Information
We do not sell or share your mobile number with outside organizations for marketing.
We may share information only with:
- Authorized staff who manage communication systems
- Service providers who assist with sending text messages (under confidentiality agreements)
- When required by law, subpoena, or court order
4. Your Consent
By providing your mobile number and enrolling in text message notifications, you:
- Agree to receive text messages from the Authority
- Understand that standard message and data rates may apply
- Acknowledge that you can unsubscribe at any time
5. How to Opt Out
You may opt out at any time by:
- Replying STOP to any message, or
- Contacting our office to request removal
Once you opt out, you will no longer receive text message updates.
6. Security
We take reasonable measures to protect your information. However, text messaging is not a fully secure communication method. Please avoid sending sensitive personal information by text.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted or otherwise made available to you.
8. Questions
If you have questions about this policy or your communication preferences, please contact:
Housing Authority of the City of Augusta
phaaug@augustapha.org
706-724-5466